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Personal Care Problems Report 2026: What Owners Complain About Most

Updated October 2026

We sorted 138 long-term owner reports on 7 personal care products by topic and counted how often each problem comes up. Below, the problems owners raise most in each category, and the models they raise them on least and most.

At a glance

CategoryMost raised problemShare of reportsOwner reports
Electric ToothbrushesBattery life14%76
Water FlossersEase of use and design16%62

Electric Toothbrushes

76 owner reports on 4 models. The problems raised most:

  1. Battery life14% of reports
  2. Reliability and durability9% of reports
  3. Design and ergonomics7% of reports

Battery life comes up least for the Philips Sonicare 5300 Rechargeable Electric Toothbrush (1 of 20 reports) and most for the Oral-B Pro 1000 Rechargeable Electric Toothbrush (5 of 20).

Every electric toothbrushes problem, model by model →

Water Flossers

62 owner reports on 3 models. The problems raised most:

  1. Ease of use and design16% of reports
  2. Durability and reliability15% of reports
  3. Build quality and materials6% of reports

Ease of use and design comes up least for the Waterpik Aquarius Countertop Water Flosser WP-660 (0 of 20 reports) and most for the Waterpik Cordless Pulse Water Flosser 3100 (6 of 20).

Every water flossers problem, model by model →

How the numbers are counted

The reports come from long-term owners in enthusiast communities and forums, the same reports behind our product verdicts. Each report is sorted by topic and counted once per topic, as a problem when it describes a failure or an annoyance. A share is the number of reports raising a problem divided by all reports in that category.

A category appears once it has at least 30 owner reports and two problems raised by several owners, and a model is compared once it has at least 10 reports. The counts refresh when the verdicts behind them are revised.

Using this data

You are welcome to quote these numbers or chart them. Please credit theOwnerSay and link to this page:

Source: theOwnerSay, Personal Care Problems Report 2026: What Owners Complain About Most, https://theownersay.com/personal-care/problems

Questions about the data: contact@theownersay.com